Simple, transparent pricing.

Startup covers the core voice platform: AI call answering, recording and transcription, routing, numbers and full API access. Growth adds the Telroi One suite on top — CRM, Live Call, the desktop dialer, team messenger, apps and integrations, AI call summaries, admin controls and priority support.

These usage rates are the same on every plan: $2.00 per voice channel per month, $1.70 per DID number per month, and $0.0102 per minute of airtime. Number and channel fees run on a 30-day cycle from the day each number is provisioned. Partial minutes of airtime are rounded up.

No — AI is billed on what you use. Speech-to-text, text-to-speech and language model calls are charged from your wallet as you use them, which works out to roughly $0.0154 for a typical conversational minute. If you would rather not go through us, connect your own provider keys and you pay those providers directly instead.

Yes. Both Startup and Growth begin with a 7-day trial of the plan you pick, self-serve at signup. We collect a card up front but charge nothing until the trial ends. If you do nothing, the workspace drops to Startup rather than switching off. Sandbox API keys for testing Telroi Connect are free and need no card at all.

Yes, from your workspace settings, and the change takes effect immediately. Switching to a paid plan ends any trial you are on. Because plan fees are debited from your wallet on a monthly anchor rather than invoiced in arrears, it is worth switching close to your billing date if you want to get the most out of the month you have already paid for.

Custom is for regulated industries, high-volume API deployments, white-label partners, and teams with specific compliance or data residency requirements. Pricing is quoted against your footprint rather than listed here, so talk to our team.

Telroi runs on a prepaid wallet. You top it up by card or bank transfer — Stripe for USD accounts, Paystack and Monnify for naira accounts, including a dedicated virtual account for transfers — and plan fees, number and channel fees, airtime and AI usage are all debited from that balance. Keeping a working balance matters: if a number subscription comes due against a wallet that cannot cover it, that number is suspended rather than overdrawn.